Vacancies

Browse openings with RAATSIC.

Strengthening Family Connections - Client Officer - (Identified Position)

Position Purpose:

The primary responsibility of the Strengthening Family Connections Program (DA) - Client Officer is to actively engage with First Nations families with children and young people, aiding them in fostering a safe and healthy family environment.

The Opportunity:

• This position is full-time, based in Cairns and travel will be required.
  
• Provide innovative, intensive wrap-around outreach family support services to children to engage and support families and the children themselves via creative strengths-based evidence-informed intervention strategies.
  
• Maintain client data records and adhere to confidentiality policies and practices.

About You:

• Have the ability to work in a culturally respectful and competent manner with First Nations young people, their families and communities to ensure that cultural connections are fostered and maintained.
• Have effective time management and be a strong communicator with interpersonal skills and be able to work collaboratively within a team.
• Resilient and empathetic, able to handle sensitive situations with professionalism

This is an Identified position; applicants must be of Aboriginal and/or Torres Strait Islander descent.

RAATSIC SFC & FPP Team Lead - Identified Position

Position Purpose:

The primary responsibility of the Strengthening Family Connections Program (Delegated Authority) and Family Participation Program (FPP) - Team Lead is to actively:

• Engage with First Nations families with children and young people, aiding them in fostering a safe and healthy family environment.

• Coordination and support to the team with community engagement participation/hosting of significant community events.

• Respecting community protocols and diversity of cultures, beliefs, values, and traditions.

• Maintain a duty of care to Family Participation Program and Strengthening Family Connections teams.

• Provide support and guidance to the teams, that aligning with best practice and ensuring program processes are followed.

• Attend case review meetings with internal and external stakeholders.

• Ensure data entry, family plans and client records are accurate and factual in appropriate. database/s with all relevant documentation.

• When required undertake travel to support stakeholder and client engagement.

• Assist Program Manager with quarterly data reporting, this includes quarterly case studies.

• Develop and maintain relevant networks and knowledge of internal and external services including referral pathways.

• Work collaboratively and effectively with stakeholders and staff to provide the highest standard of services to community.

• Respect of individual’s cultural diversity, and knowledge of cultural safety.

The Opportunity:

• This position is full-time, based in Cairns and travel will be required on a regular basis.

• Provide innovative, intensive wrap-around outreach family support services to children to engage and support families and the children themselves via creative strengths-based evidence informed intervention strategies.

• Maintain client data records and adhere to confidentiality policies and practices.

• Provide trauma-informed, client-centred, and culturally safe services.

About You:

• Have the ability to work in a culturally respectful and competent manner with First Nations young people, their families and communities to ensure that cultural connections are fostered and maintained.

• Have effective time management and be a strong communicator with interpersonal skills and be able to work collaboratively within a team.

• Resilient and empathetic, able to handle sensitive situations with professionalism.

• Initiative, self-motivation and a positive attitude.

If you are committed to working to support Aboriginal and Torres Strait Islander children, families and communities – look no further!

We offer leave loading, salary packaging and an Employee Assistance Program (EAP), as well as ongoing professional development opportunities.

This is an Identified position; applicants must be of Aboriginal and/or Torres Strait Islander descent.

Leaving Violence Program - Client Officer

About the program:

The Leaving Violence Program supports eligible victim-survivors to leave, or who are planning to leave a violent intimate partner relationship.

The Program can provide up to $5,000 in financial support (up to $1,500 in cash and $3,500 in goods and services).

Eligible individuals can also get up to 12 weeks of case support for referrals, risk assessments and safety planning.

Our Organisation:

RAATSIC is committed to the development and maintenance of a workplace culture that delivers culturally relevant and professional programs to clients with integrity.

• Our Vision is for RAATSIC to be that positive inspiration to make a difference in Aboriginal and Torres Strait Islander people's lives

• Our Purpose is to empower Aboriginal and Torres Strait Islander families and their children to thrive and prosper.

• Our Values are Accountability, Empowerment, Collaboration and Inspire

Position Purpose:

Your primary role will be responsible for:

• Provide up to 12 weeks of case management support to victim-survivors of intimate partner violence (IPV), and who are eligible for the program. This includes developing support plans, risk assessments, safety planning, advocacy, and referrals.

• Developing support based on immediate and long-term financial needs and that prioritises safety.

• Supporting with referrals to appropriate services to help improve circumstances and achieve short-term and long-term goals.

•Along with your dedication to supporting our Mob, you will also apply your exceptional community engagement experience to create and maintain strong and supportive relationships with stakeholders.

The Opportunity:

• This position is full-time, with fortnightly travel to local areas and remote communities in the Cape York, Thursday Island, the Gulf, Townsville and Cairns.

• Provide trauma-informed, client-centred, and culturally safe services in a timely manner, and in line with ethical and accountable practices.

• Provide emotional and practical support, ensuring victim-survivors feel supported and empowered with options to make informed decisions that enhance their safety.

• Implement intervention strategies, ensuring timely and effective responses to immediate safety concerns.

About You:

• Ability to maintain a high level of privacy and confidentiality practices and organisational policy procedures.

• Ability to work in a culturally respectful and competent manner, with Aboriginal and Torres Strait Islander’s young people, their families, and communities.

• Understand how Domestic and family violence impacts Aboriginal and Torres Strait Islander people and communities and the challenges with accessing support services and safety.

• Have effective time management skills (punctuality, meeting deadlines, prioritising tasks).

• Be a productive, passionate, and positive contributor to an already established team that are dedicated to making a difference to vulnerable people's lives.

• Have a proficient level of computer skills and ability to learn software programs efficiently.

Come be part of a busy and supportive team making a difference, creating meaningful opportunities, and changing lives!

We offer salary sacrificing packaging options and an Employee Assistance Program (EAP), as well as ongoing professional development opportunities.

Applicants must hold or be willing to obtain a valid Working with Children Check (Blue Card) before commencement and a current provisional or open Drivers Licence.